Most of our packages ship out within 2 business days, excluding pre-orders and otherwise noted items.

PLEASE DO NOT SELECT MEDIA MAIL IF YOU ARE ORDERING APPAREL/ACCESSORIES/GLASSWARE. If you select Media Mail and are ordering something that is not considered media, you will be liable for an extra postage fee at your local post office (media: print/music/DVD/etc, non-media: clothing/glassware/accessories/etc). It is also worth mentioning that Media Mail is the slowest method of shipping, which is unfortunately out of our control.

PLEASE NOTE FOR ALL INTERNATIONAL SHIPMENTS: WE ARE NOT LIABLE FOR ADDITIONAL TAXES & FEES INCURRED AT YOUR LOCAL CUSTOMS OFFICE.

UK/EU Customers: you may be liable for a Royal Mail fee or Import VAT on goods once they arrive in Customs of the destination country. We are not responsible for any additional taxes/VAT/fees that may incur. Every international package is sent with an itemized invoice and accurate pricing reflected.

For more information:
https://www.gov.uk/goods-sent-from-abroad
https://personal.help.royalmail.com/app/answers/detail/a_id/143
https://personal.help.royalmail.com/app/answers/detail/a_id/7208
https://personal.help.royalmail.com/app/answers/detail/a_id/8711